Entering the Page
From the left main menu, click "Products", then "Gifts". The page has three tabs: Product Gifts, Store-wide Gifts, and Cart Gifts.
Add-ons vs Gifts
| Item | Customer Action | Customer Impact |
|---|---|---|
| Add-on | Customer pays extra to add | Requires extra payment; customer can freely choose whether to add |
| Gift | Customer gets it free | Auto-included once conditions are met; no payment needed |
Differences Between the Three Gift Types
| Type | Trigger Condition | Suitable Scenario |
|---|---|---|
| Product Gift | Auto-given when customers buy a specific product | E.g., "Buy this skincare set, get a travel-size kit free" |
| Store-wide Gift | Given when customers shop (buy any product) | E.g., "Spend HK$500, get a premium tote bag" |
| Cart Gift | Given when customers reach checkout | E.g., "Spend HK$1,000 at checkout, get a skincare sample pack" |
Customer-side Display (Gifts)
- Conditions Met：A "Get Now" check-mark prompt appears next to the gift, telling customers it'll be included for free.
- Conditions Not Met：The gift is grayed out with a hint about how much more is needed (e.g., "Spend HK$200 more to get this").
- Stock Notice：Gifts don't display their stock count separately; if backend stock hits zero, the gift may not be successfully claimed — store owners should review periodically.
Gift Table
Publish Product
Toggle switch; on means the gift is published
Image
Main image of the gift (not shown on mobile)
Product Name
If linked store-wide, a "Linked to store-wide gift" tag appears below the name
Original Price
Displays the gift's original price
Stock (Remaining)
Stock count; if set to unlimited, shows "Unlimited Stock"
Actions
Edit, duplicate, delete
Gift Operational TipsGifts are products automatically given to customers when specific conditions are met; customers don't pay separately at checkout. "Product Gifts" must be linked from individual product settings; "Store-wide Gifts" apply across the store; "Cart Gifts" only appear in the checkout flow.
Still have questions? Contact us directly via WhatsApp 39745020If merchants have any questions while building their online store, feel free to contact SHOPAGE's professional website consultants anytime. We are happy to help. Thank you!