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About SHOPAGE
Can I get a refund after adding points/subscription plans/services?

The company will not accept any refund application, and the merchant should consider it before purchasing. If any dispute arises due to the refund, the company reserves the right to refuse any refund application and the final decision.
How do I cancel my subscription and find out if my plan will automatically renew?

All plans are automatic renewal plans. Before subscribing, users need to agree to the relevant terms (1 in the picture) and authorize the credit card center to renew instructions.
Two working days before the end of the subscription period, press Cancel Subscription in the background (2 in the picture).
Is SHOPAGE suitable for me to open a store?

Whether it is a small and medium-sized business, a Facebook, Instagram seller or a new brand is suitable for using the SHOPAGE platform.
Am I eligible for that SHOPAGE program?

First of all, SHOPAGE is committed to creating a convenient online store platform without any programming knowledge. Different types of merchants can easily set up their own online stores. In addition, SHOPAGE provides different price plans, allowing you to target budgets and business growth cycles to make a choice.SHOPAGE We recommend that all merchants should purchase SHOPAGE's "Professional Plan" as a starting point. First of all, the Professional Plan includes all the functions that an online store should have. We provide a cheap monthly fee to help merchants looking for business opportunities To develop your online business, compared to renting a physical store, SHOPAGE undoubtedly greatly reduces the risk of starting a business. Different price plans are provided, allowing you to choose according to your budget and business growth cycle.
Can SHOPAGE be tried?

SHOPAGE provides a free 14-day trial service, you can try all the features without filling in any payment information. After 14 days, you can choose a suitable plan and continue to use SHOPAGE's services.
How much does SHOPAGE's subscription plan cost?

We have two subscription plans, you can choose to pay monthly or prepay for 1 year, and you can enjoy a discount if you pay in advance, please refer to the details https://shopage.org/pricing
About website functions
Does the SHOPAGE webpage support mobile phone or computer browsing?

All online stores established by SHOPAGE have adopted the industry's latest responsive and responsive web design technology, which allows the website to have a beautiful and smooth experience when browsing on different devices. Improve customer purchases desire.
Is there no limit to upload capacity, website traffic, and speed?

There are no restrictions on the above.
Can I design or modify the content of the template at will?

SHOPAGE provides comprehensive website editing tools, merchants can use various online store components to decorate their online store according to their own needs. No matter the menu style or the number of pages, they can modify it by themselves.
Can the template selected at the beginning be replaced?

Yes. First change the email of the existing account to another temporary email, and then re-register with your email as a new template.
Is it possible to hide the "Powered by SHOPAGE" at the bottom of the page?

Professional plans have the option to hide the "Powered by SHOPAGE" text
Collection collection and logistics platform
Does SHOPAGE provide payment and logistics methods?

In terms of payment collection, SHOPAGE connects merchants to various payment collection platforms, allowing your customers to pay by credit card or other online platforms. In terms of logistics, SHOPAGE provides SF Express and Hong Kong Post delivery services to help You can easily deliver goods to every corner. Of course, you can add custom payment collection and logistics methods to the management background to enhance support for each industry.
Can overseas consumers shop at SHOPAGE's online store?

Yes. SHOPAGE supports up to 100 currencies for payment transactions. It also supports a variety of overseas credit cards to help you enter overseas markets and expand your business.
Other frequently asked questions
Does SHOPAGE have transaction commission?

No. SHOPAGE is a platform that allows you to "build your own professional website". Merchants can focus on managing and improving the business of the online store, so we will not charge you any transaction commission fees, eliminating all kinds of troubles caused by merchant management transaction commissions.
If I already have a URL, can I transfer it to SHOPAGE and continue using it?

Yes. For details, please contact SHOPAGE technical staff for further understanding.
I would like to ask why my website cannot be found in search engines?

Google's search results are composed of multiple factors, because thousands of websites are submitted to Google every day, and they will determine the ranking of websites based on factors such as website quality and traffic. Therefore, we recommend merchants Turn on the SEO function in the background of SHOPAGE to help Google index your store faster. At the same time, we also recommend customers to update the content of the online store and use different methods to increase website traffic to improve the ranking of search engines.
Can I get back all my customers, orders, etc.?

SHOPAGE knows that all customer and order information is your important property, so all customer and order information generated through the SHOPAGE platform can be exported to the data list at any time and retrieved easily.