Marketing

Point Package

~4 min read1 articles

Customers can buy cash dollars at checkout to encourage prepayment & repurchase

Accessing the Page

From the left main menu, click "Marketing", then select "Stored Credits System". Once inside, the top displays: Stored Credits System. The page shows the description: "Top-up options are displayed on the checkout page, allowing customers to instantly top up and purchase points."

Master Switch

An "Enable Stored Credits" toggle is at the top of the page. When enabled, top-up options appear on the checkout page; when disabled, they are hidden but the settings are preserved.

Tier Settings

Each tier represents a top-up plan. You can configure multiple tiers for customers to choose from (e.g., top up HK$500 / HK$1000 / HK$2000). Click "Create Tier" to add manually, or use "Generate Tiers with Helper" to automatically generate multiple tiers based on the entered exchange rate and bonus percentage.

Level

Auto-numbered by the system

Price Range

Range of customer top-up amounts (e.g., HK$500 - HK$999)

Exchange Rate

How much store credit $1 can purchase

Bonus Credit %

Bonus rebate percentage (e.g., 5%, 10%)

Credit Received

The final points received, automatically calculated by the system

Notes

Notes displayed to customers (e.g., "Top up HK$500 and get an extra HK$25 in store credit")

Calculation Formula$1 buys [exchange rate] + [exchange rate] x [bonus %] of store credit. Example: with an exchange rate of 1 and 10% bonus, $1 buys 1 + 0.1 = 1.1 points of store credit.

Stored Credits System vs Store Credit Cashback

Item	Stored Credits System	Store Credit Cashback
Entry Point	Marketing -> Stored Credits System	Members -> Store Credit / Birthday Credit
Customer Action	Actively purchases store credit (prepaid)	Automatically received after completing an order (post-paid)
Cashback Timing	Instant (credited immediately upon purchase)	After the order is completed
Suitable Scenario	Encourage members to prepay and lock in customers; boost immediate cash flow	Encourage repeat purchases; reward existing customers

Operational TipsTier design should progressively increase the bonus rebate from low amounts (HK$500) to high amounts (HK$5000+). Notes that highlight actual savings (e.g., "Top up HK$2000 and get an extra HK$300") are more attractive than abstract percentages. If both Store Credit Cashback and Stored Credits are enabled simultaneously, clearly explain both rules in the store FAQ.

Still have questions? Contact us directly via WhatsApp 39745020If merchants have any questions while building their online store, feel free to contact SHOPAGE's professional website consultants anytime. We are happy to help. Thank you!

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